How does the trade-in process work?

Selling your device has never been easier! Our team has made sure that the buyback process is easy, quick, and hassle-free.

Step 1 - Instant online quote

Your online quote will be ready in about 30 seconds. All you need to do is visit our site, select the device you’d like to sell and choose the condition it is in.

If you can’t find your device listed, we can give you a Custom Quote

Not sure what model you’ve got? Check out this article on how to find out.


Step 2 - Prepare your device for shipment

Once you’ve booked your sale and locked in your offer you’ll receive a confirmation email. The next step is to back up your device, remove all accounts, factory restore the device, package it up securely and ship it to us. Your quote is valid for 30 days so be sure to send it to us within this time frame.

See our article on how to prepare your device for shipping.


Step 3 - Create your free shipping label

Once your device is packaged and ready to go you can either drop in the device at our Cork store or ship it for free via An Post. They offer at-home collections or you can use the easy-access drop-off service. 


What happens next?

Once we’ve received your device we’ll process the sale and you’ll get paid via bank transfer or PayPal. If the device doesn’t match the condition it is booked in as we will send you a revised offer. Once the revised offer is accepted we’ll process the payment straight away.

Check out our FAQ section here.

If you have any questions about our services or if you want to hear a friendly voice please give our customer service team a call. They will be happy to answer any questions you may have. 

Pop into our shop, call +353 21 206 7791 or email You can also request a callback via our chat.